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Dispatch

Communications Supervisor Bessie Fountain

 

COMMUNICATIONS

Total of Eight Communication Officers, 7 days on and 7 days off, 12 hour shifts, 2 dispatchers per shift:

bessy.jpg georgette.jpg
natalie.jpg jackie.jpg

 

Communications Supervisor Bessie Fountain

Georgette Lavergne      Kayliegh Parker      Bobby Hicks

Tanya Clark                  Danielle Doxey       Jacky Gray

Natalie Huber

 

Duties Include:

  • Basic knowledge of computers, copiers, printers, fax and multi-line phones
  • Radio communication with Deputies, EMS, Fire, and OHSEP officials
  • Dispatch responsibilities include Fire Departments, State Troopers, Constables, Wildlife Services, Ambulance, Coroner, Towing, Animal Control and various Law Enforcement Task Forces in addition to the Sheriff’s Department
  • Information is entered and dispatched for these agencies via the Communications Computer Aid Dispatch (CAD) network.
  • Enter information into and retrieve information from National Crime Information Center (NCIC)
  • Receive complaints and requests for services by telephone or radio, obtain necessary information and dispatch necessary officials and/or advise callers of proper contact for assistance or information
  • Receiving all incoming calls, dispatching applicable personnel for the Sheriff’s Department
  • Maintains appropriate logs for all complaints and services requested
  • Maintains knowledge of location of various emergency and non-emergency response personnel
  • Receive Activation of Alarm at residence or business
  • Monitor E-911 phone trunks and several non emergency lines along with TTY
  • Furnish emergency medical pre-arrival information
  • Monitor Weather Channels and notify personnel of weather
  • Alert public of parish wide emergency, road hazards, flooded roads, bridge or ferry closing, thru the Public Alert System
  • Provide information to public as requested
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