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Dispatch

COMMUNICATIONS

We have a total of eight trained communication officers. Two dispatchers per shift; they work 12 hour shifts, 7 days on and 7 days off:

Communications Supervisor: Bessie Fountain

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Bessie Fountain         Georgette Lavergne

Natalie Huber            Jacky Gray

Danielle Doxey          Kayliegh Parker

Tiffani Raymond        Jerica Boudreaux

 

DUTIES INCLUDE:

  • Basic knowledge of computers, copiers, printers, fax and multi-line phones
  • Radio communication with Deputies, EMS, Fire, and OHSEP officials
  • Dispatch responsibilities include Fire Departments, State Troopers, Constables, Wildlife Services, Ambulance, Coroner, Towing, Animal Control and various Law Enforcement Task Forces in addition to the Sheriff’s Department
  • Information is entered and dispatched for these agencies via the Communications Computer Aid Dispatch (CAD) network.
  • Enter information into and retrieve information from National Crime Information Center (NCIC)
  • Receive complaints and requests for services by telephone or radio, obtain necessary information and dispatch necessary officials and/or advise callers of proper contact for assistance or information
  • Receiving all incoming calls, dispatching applicable personnel for the Sheriff’s Department
  • Maintains appropriate logs for all complaints and services requested
  • Maintains knowledge of location of various emergency and non-emergency response personnel
  • Receive Activation of Alarm at residence or business
  • Monitor E-911 phone trunks and several non emergency lines along with TTY
  • Furnish emergency medical pre-arrival information
  • Monitor Weather Channels and notify personnel of weather
  • Alert public of parish wide emergency, road hazards, flooded roads, bridge or ferry closing, thru the Public Alert System
  • Provide information to public as requested
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