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Dispatch

COMMUNICATIONS

We have a total of 10  trained communication officers. There are 2 dispatchers on duty at all times; they work 12 hour shifts, 7 days on and 7 days off:

Communications Supervisor: Danielle Doxey

danielle doxey.jpg Bessie Fountain.jpg georgette lavergne.jpg
tiffanie raymond.jpg jacky.jpg logan broussard.JPG
tina olivier.jpg carlissa eagleson.jpg catherine guillory.jpg
laney hampton.jpg    

Bessie Fountain         Georgette Lavergne

Tiffanie Raymond       Jacky Gray

Logan Broussard        Tina Olivier

Carlissa Eagleson       Catherine Guillory

Laney Hampton

 

DUTIES INCLUDE:

  • Basic knowledge of computers, copiers, printers, fax and multi-line phones
  • Dispatch and monitor Radio communication with Deputies, EMS, Fire, and OHSEP officials
  • Contact and maintain contact with Fire Departments, State Troopers, Constables, Wildlife Services, Ambulance, Coroner, Towing and various Law Enforcement Task Forces in addition to the Sheriff’s Department
  • Information is entered and dispatched for these agencies via the Communications Computer Aid Dispatch (CAD) network.
  • Enter information into and retrieve information from National Crime Information Center (NCIC)
  • Receive complaints and requests for services by telephone or radio, obtain necessary information and dispatch necessary officials and/or advise callers of proper contact for assistance or information
  • Receiving all incoming calls, dispatching applicable personnel for the Sheriff’s Department
  • Maintains appropriate logs for all complaints and services requested
  • Maintains knowledge of location of various emergency and non-emergency response personnel
  • Receive Activation of Alarm at residence or business
  • Monitor E-911 phone trunks and several non-emergency lines along with TTY
  • Furnish emergency medical pre-arrival information
  • Monitor Weather Channels and notify personnel of weather
  • Provide information to public as requested, including road hazards, flooded roads, bridge/ferry closures and evacuations. 
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