Departments
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Dispatch
COMMUNICATIONS
We have a total of 10 trained communication officers. There are 2 dispatchers on duty at all times; they work 12 hour shifts, 7 days on and 7 days off:
Communications Supervisor: Danielle Doxey
Bessie Fountain Georgette Lavergne
Tiffanie Raymond Jacky Gray
Logan Broussard Tina Olivier
Carlissa Eagleson Catherine Guillory
Laney Hampton
DUTIES INCLUDE:
- Basic knowledge of computers, copiers, printers, fax and multi-line phones
- Dispatch and monitor Radio communication with Deputies, EMS, Fire, and OHSEP officials
- Contact and maintain contact with Fire Departments, State Troopers, Constables, Wildlife Services, Ambulance, Coroner, Towing and various Law Enforcement Task Forces in addition to the Sheriff’s Department
- Information is entered and dispatched for these agencies via the Communications Computer Aid Dispatch (CAD) network.
- Enter information into and retrieve information from National Crime Information Center (NCIC)
- Receive complaints and requests for services by telephone or radio, obtain necessary information and dispatch necessary officials and/or advise callers of proper contact for assistance or information
- Receiving all incoming calls, dispatching applicable personnel for the Sheriff’s Department
- Maintains appropriate logs for all complaints and services requested
- Maintains knowledge of location of various emergency and non-emergency response personnel
- Receive Activation of Alarm at residence or business
- Monitor E-911 phone trunks and several non-emergency lines along with TTY
- Furnish emergency medical pre-arrival information
- Monitor Weather Channels and notify personnel of weather
- Provide information to public as requested, including road hazards, flooded roads, bridge/ferry closures and evacuations.